How Employees Can Work And Progress Relationships With...

For business, retaining clients are the main ambition because the profits of the business will continue to grow through the loyalty of customers. Communication skills are one of the essential parts of leading people to work successfully in the relationships with co-workers as well as clients in their commercial enterprises. Therefore, interacting with management, clients and team members in the workplace can help in order to enhance the interest of the business. Training staff to develop effective communication skills is indispensable for them to be stronger at interpersonal skills. To become greater in the world of business is mainly by this primary method. Hynes (2012) says â€Å"One way to encourage employee engagement is to provide†¦show more content†¦According to Hammersley and Reid (2014, p.41), explain active listening is not simply kept quiet to listen. Practically, understanding, reflecting and responding such as nodding and eye contact are indispensable in active listening to develop interpersonal skills to achieve accomplishment. This indicates if there has not been ample understanding in what people attempt to communicate and express, it cannot be responded to and reflected to the people of the understanding, thus, those is recognized the need for and participated in active listening to develop the soft skills to connect with the people in the associations with success in the commercial enterprise to increasing the revenue. In additional, according to Ellis (2009, p.32), to build stronger and successful relationships, there need to be a demonstration of the understanding to the person through listening deeply and asking follow-up questions to know the meaning of what the conversation is saying and showing respect for their value and input. This is the advantage and extremely powerful to help in listening actively. Coupled with that, it explains that more listening to the person, and to identify what the people is trying to say that is ess ential, and ask them suitable related